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How to set the knowledge base content search scope?

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HelpLook AI Knowledge Base (CMS) supports advanced search. Users can select the desired content search scope, quickly locate relevant information, and provide more accurate AI search results.

*This feature is only available in Enterprise Edition

First, in Setup->Site Settings->Search, turn on the “Advanced Search” button.

 

Then users can select columns to search.

*Content range: First-level category

 

The final effect: On the left is the keyword search results under the selected category, On the right is the AI search results under the selected category.

 

 

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Last modified: 2024-12-20Powered by